Privacy Policy
PinPoint Local AI ("we", "us", "our") is committed to protecting your privacy. This policy explains how we collect, use, store, and share your personal information when you use our website or services.
1. Who We Are
PinPoint Local AI is a digital growth agency based in Rotorua, New Zealand. We help local businesses get found, trusted, and chosen online through websites, SEO, AI receptionist services, and related digital marketing.
For privacy enquiries, contact us at: ekiwionline@gmail.com
2. Information We Collect
We collect information you provide directly to us, including:
- Name, business name, email address, and phone number when you submit an enquiry or contact form
- Website URL and business details when you use our Free Digital Growth Check tool
- Any other information you choose to include in messages or form submissions
We also collect limited information automatically when you visit our website, such as your IP address, browser type, pages visited, and time spent on pages. This is collected through standard web hosting logs and any analytics tools we use.
3. How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you request
- Send you information about our services that may be relevant to you
- Improve our website and services
- Comply with our legal obligations
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
4. The Free Digital Growth Check Tool
When you use our AI-powered Digital Growth Check, the business name, location, and website URL you enter are sent to Anthropic (the provider of the Claude AI model) to generate your audit report. This information is processed in accordance with Anthropic's privacy policy. We do not store your audit results on our servers. The information you enter is used only to generate your report and is not used for any other purpose.
5. Sharing Your Information
We may share your information with trusted third-party service providers who assist us in operating our website and delivering our services, including:
- Netlify – website hosting and form submission processing
- Web3Forms – contact form email delivery
- Anthropic – AI processing for the Digital Growth Check tool
- Google Fonts – web font delivery
These providers are contractually required to keep your information secure and may only use it for the purposes we specify.
6. Data Storage and Security
Form submissions are stored securely by Netlify and Web3Forms. We take reasonable steps to protect your personal information from unauthorised access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the absolute security of information transmitted to us online.
7. Your Rights (New Zealand Privacy Act 2020)
Under the New Zealand Privacy Act 2020, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Ask us to delete your information (subject to legal obligations)
- Lodge a complaint with the Office of the Privacy Commissioner if you believe we have breached your privacy rights
To exercise any of these rights, contact us at ekiwionline@gmail.com.
8. Cookies
Our website may use cookies or similar technologies to improve your browsing experience. These are small files stored on your device. You can disable cookies through your browser settings, though some features of our website may not function correctly as a result.
9. Links to Other Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
- Email: ekiwionline@gmail.com
- Location: Rotorua, New Zealand